sended

Works with Altegio / YCLIENTS

Turn customer history into repeat bookings

Sended finds customers who have not rebooked, builds ready-to-use audiences, and sends reminders, review requests, and win-back messages through Telegram or email.

Start 14-day free trial

No CSV exports · Payment method required · No charge during the trial

TelegramEmailWhatsApp · Coming soon

Dynamic audience

Example workspace

Ready

Loyal, no upcoming visit

18customers right now
Last visit 45+ days5+ past visits
Ready for a win-back campaign
Sample message · Telegram
Hi Anna! It’s been a while since your last visit to Aura Studio. Book this week and your favourite slot is yours 💜
Delivered · 09:41
Hair salonsBarbershopsBeauty salonsNail studiosAesthetic clinicsMassage & wellnessFitness studios

The remarketing loop

Find the audience. Send one relevant message. See what happened.

Every step stays connected to customer and appointment history in Altegio.

Find customers worth bringing back

Build dynamic audiences from visit recency, frequency, spend, services, and upcoming appointments. Preview who qualifies before activating the audience.

Dynamic segmentsSynced 2 min ago

Big spenders, gone quiet

Top 20% spend · 60+ days away

42Activate

No upcoming appointment

Visited before · nothing booked

118Preview

Came once, never returned

One visit · 30+ days ago

27Preview

Write once, personalise every message

Reuse templates, insert customer variables, preview the message, and keep channel-specific content compatible before launch.

Win-back templateSample content
Personalised preview

Hi First Name, it has been a while since your last visit. Your usual appointment time is available this week.

Telegram

Ready

Email

Subject + body

Reach each customer once

Try the first eligible channel, fall back only when needed, and stop after success. Quiet hours, frequency caps, deduplication, and overlap warnings protect the audience.

Delivery chainStops at first success

Telegram

38 delivered

Email

4 delivered
Quiet hours 21:00–09:0012 skipped — messaged in the last 24h

Track attributed bookings

Compare sent, delivered, read, failed, and clicked messages with bookings attributed to the campaign — without claiming the message alone caused the booking.

Sample campaignLoyal customers without a booking
Tracking
Sent

42

Delivered

42

Read

31

Attributed bookings

6

An attributed booking was observed inside the campaign window. Attribution does not prove the message alone caused it.

Example workflow

Choose an automation

Pick a flow and see exactly how each sample run is handled — trigger, safety checks, delivery, outcome.

Fewer no-shows, without the daily follow-up.

Sended watches upcoming appointments and sends each customer a timely reminder with the details they need.

Running

CRM trigger

Appointment starts in 24 hours

Safety checks

Not during quiet hoursNot messaged recently

Delivery chain

Stops after success

Reminder: Marta visits tomorrow at 10:30

Sent via Telegram

Email fallback — not needed

Outcome

Customer confirmed

Waits through quiet hoursSkips recently messaged customersStops after the first successful channelRecords every decisionSample run based on synced CRM fields

Getting started

From CRM connection to first campaign in three steps

01

Connect your CRM

Connect Altegio / YCLIENTS so customers, visits, services, and appointments stay available to Sended.

02

Pick your audience

Start with a dynamic segment or build rules from customer history. Preview who qualifies before launch.

03

Launch and measure

Choose a template and channel order, then track delivery, reads, and bookings attributed to the campaign.

Pricing

Pricing that grows with your client base

Pick the tier that matches your locations, marketable contacts, and monthly email volume. Every paid plan includes a 14-day trial.

Billing period

Start

€19/mo

For a single-location business getting started

  • 1 branch
  • 3 users
  • 1,000 marketable contacts
  • 5,000 emails/month
  • Email and Telegram
  • Appointment reminders and birthday automations
  • Altegio integration
Start 14-day free trial

Growth

Most Popular
€49/mo

For growing multi-location businesses

  • 3 branches
  • 5 users
  • 5,000 marketable contacts
  • 25,000 emails/month
  • Email, Telegram, WhatsApp and Instagram
  • Segments, campaigns, and automations
  • Priority support

WhatsApp at Meta's price, no markup

Start 14-day free trial

Pro

€99/mo

For larger networks with higher limits

  • Unlimited branches
  • Unlimited users
  • 15,000 marketable contacts
  • 75,000 emails/month
  • Email, Telegram, WhatsApp and Instagram
  • Segments, campaigns, and automations
  • Dedicated support

WhatsApp at Meta's price, no markup

Start 14-day free trial

Payment method required. No charge during the trial. Cancel before day 14.

Channel-provider charges depend on the connected account. Need help choosing? Contact us

Before you connect

Questions, answered plainly

Bring the right customers back.

Connect Altegio, choose an audience, and launch a targeted campaign with safeguards built in.